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Sun life insurance customer service

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What’s an R&C (reasonable and customary) limit?Ī reasonable and customary limit is the amount of money that Sun Life (or another insurance company) chooses as the normal range of payment for a specific health-related service or medical procedure. If any coverage limits apply to you, you’ll find them under the ‘Limits’ section of your coverage details. There may be some limits that apply to your coverage, such as a maximum limit to the number of visits you’re covered for any treatment or service. How can I find out if there is a maximum number of covered visits, or any other limits, for my service?

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You’ll find your paramedical coverage information under ‘Paramedical Services’ list in the ‘Medical’ section of your coverage details. Examples of paramedical practitioners include acupuncturists, chiropractors, massage therapists, physiotherapists, podiatrists, Paramedical expenses are medical services or products received from a licensed medical professional who is not a medical doctor or a nurse. What are ‘paramedical’ expenses, and how are they different than ‘medical’ expenses?

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